Shipping & Returns

SHIPPING POLICY

WITHIN SAUDI ARABIA (DOMESTIC)

  • ORDERS PLACED BEFORE 12:00 NOON SATURDAY-WEDNESDAY: it will be processed within THE SAME DAY & it will be delivered to major cities (RIYADH, JEDDAH, DAMMAM) the next day. As for other domestic cities within 2 days.
  • ORDERS PLACED AFTER 12:00 NOON SATURDAY-WEDNESDAY: it will be processed the NEXT DAY & it will be delivered to major cities (RIYADH, JEDDAH, DAMMAM) within 2 days. As for other domestic cities within 3 days.
  • ORDERS PLACED ON THURSDAY OR FRIDAY AT ANY TIME: it will be processed ON SATURDAY & it will be delivered to major cities (RIYADH, JEDDAH, DAMMAM) on Sunday. As for other domestic cities within 3 days
  • FREE DELIVERY:: for orders exceeding 1000 SAR to all Saudi Arabia mainland cities.

 

INTERNATIONAL DELIVERIES

  • ORDERS PLACED BEFORE 12:00 NOON SATURDAY-WEDNESDAY: it will be processed within THE SAME DAY & it will be delivered within 3-5 days.
  • ORDERS PLACED AFTER 12:00 NOON SATURDAY-WEDNESDAY: it will be processed the NEXT DAY & it will be delivered within 5-7 days.
  • ORDERS PLACED ON THURSDAY OR FRIDAY AT ANY TIME: it will be processed ON SATURDAY & it will be delivered within 5-7 days.

 

EXCHANGE & REFUND POLICY

EXCHANGE DUE TO CUSTOMER FAULT

  • Size or colour exchange is allowed from the same product ONLY & cannot be exchanged with another product.
  • Within 7 days from the date of receiving the item.
  • All items must be unused & in its original state & condition when purchased & received with its original box or package.
  • The customer will bear RETURN DELIVERY charges.
  • Please contact us through “Contact form” or email sales@gsportkingdom.com to confirm your return.
  • PLEASE CHECK NON-EXCHANGE NON-REFUND ITEMS before you contact us.

 

EXCHANGE DUE TO SALES FAULT

  • Size or colour exchange is allowed from the same product ONLY & cannot be exchanged with another product.
  • Within 7 days from the date of receiving the item.
  • All items must be unused & in its original state & condition when purchased & received with its original box or package.
  • GENERATIONS SPORT will bear RETURN DELIVERY charges.
  • Please contact us through “Contact form” or email sales@gsportkingdom.com to confirm your return.

 

REFUND

  • Refund is within 3 days from the date of receiving the item.
  • The customer will bear RETURN DELIVERY charges.
  • Once the item is received back by the sales department your bank will be notified to refund your payment, usually within 15 days (or depending on your bank policy).
  • Please contact us through “Contact form” or email sales@gsportkingdom.com to confirm your return.
  • PLEASE CHECK NON-EXCHANGE NON-REFUND ITEMS before you contact us.

 

NON-EXCHANGE NON-REFUND ITMES

  • Customised items.
  • Groin guards (male & female).
  • Gum shields.
  • Any installable item such as software.
  • Any clearance or sales items.
  • Any item that was used, tampered with or lost original box or package or the seal is open.